Shipping policy
Thank you for choosing to shop with Funk du Jour. We want to provide you with the best possible shopping experience, including hassle-free shipping. Please review our shipping policy below to understand how we handle shipping and delivery of your orders.
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Order Processing:
- Once you place an order, our team will process it within 1-3 business days. Business days exclude weekends and public holidays.
- If there are any issues or delays with processing your order, we will notify you via email or phone.
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Shipping Methods and Carriers:
- We offer shipping through carriers such as USPS, UPS and DHL . The available shipping methods will be displayed during the checkout process.
- We reserve the right to choose the carrier and shipping method based on factors such as order destination, package size, weight, and shipping speed.
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Shipping Costs:
- Shipping costs will be calculated based on the total weight of your order, the destination address, and the selected shipping method.
- The shipping cost will be displayed during the checkout process before you confirm your order.
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Estimated Delivery Time:
- Once your order has been shipped, the estimated delivery time will depend on the shipping method selected and the destination.
- Please note that delivery times are estimates and may vary due to unforeseen circumstances or carrier delays. We cannot guarantee specific delivery dates.
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Tracking Information:
- Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
- Please allow some time for the tracking information to update after you receive the tracking number.
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International Shipping:
- For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient. Please check with your local customs office for more information before placing an international order.
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Order Modifications and Address Changes:
- Once your order has been placed, changes to the shipping address or order details may not be possible. Please review your order carefully before confirming.
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Lost or Damaged Packages:
- While we take precautions to ensure the safe delivery of your order, we are not responsible for lost or damaged packages during transit. However, we will work with you and the carrier to resolve any shipping issues that may arise.
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Returns and Exchanges:
- For information on returns and exchanges, please refer to our separate Returns and Exchanges Policy.
- Contact Information:
- If you have any questions or need assistance regarding our shipping policy, please contact our customer support team at [insert contact information].